HOUSEKEEPING & MAINTENANCE
Rooms ready, problems fixed.
Housekeeping and maintenance work from the same room records the front desk uses, so nobody is guessing which rooms are ready.
WHAT IT DOES
Housekeeping & maintenance.
Because housekeeping, maintenance and allocation share the same room data, the front desk can see which rooms are clean and which are out of service.
Room cleaning statusTrack each room's housekeeping state and keep a history of changes.
Maintenance ticketsRaise a ticket against a room, set its priority, assign it to a member of staff and follow it through to completion.
Out-of-service roomsTake rooms out of service for repairs so they are not allocated to arriving guests.
Notifications for assigned workStaff are notified in the system when a task or ticket is assigned to them.
Visible on the dashboardHousekeeping and maintenance widgets show managers what needs attention, for the people permitted to see them.
QUESTIONS
Good to know.
Can I take a room out of service?
Yes. Out-of-service rooms are tracked through maintenance so they are known to be unavailable.
Are staff told when work is assigned to them?
Yes. Assigned tasks and maintenance tickets generate in-app notifications.
SEE THE WORKING PRODUCT
Step inside invenCue.
Choose a test user on the login page and explore the live system. Try different roles to see how the workspace changes for the people running your hotel.